Privacy Policy

Last Updated: October 12, 2026

Crystal Dragon (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or contacting us about our quartz glass products.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you contact us through our website, Google Ads lead forms, email, or other communication channels, we may collect:

  • Your name
  • Email address
  • Company name
  • Country or region
  • Phone number or WhatsApp contact information, if provided
  • Product specifications, drawings, quantities, and other inquiry details
  • Any additional information you voluntarily provide

We may also collect certain technical information through cookies and website analytics tools, such as browser type, pages visited, and interactions with our website.

2. How We Use Your Information

We use the information collected to:

  • Respond to your product inquiries.
  • Provide quotations and product information.
  • Discuss custom quartz glass requirements.
  • Communicate about orders, production, and shipping.
  • Improve our website and customer experience.
  • Measure the effectiveness of our advertising campaigns.
  • Comply with applicable legal obligations.

We do not sell your personal information to third parties.

3. Google Ads Lead Forms

When you submit information through a Google Ads lead form associated with Crystal Dragon, the information you provide is shared with us so that we can respond to your inquiry.

We use this information primarily to contact you regarding the quartz products or services you requested.

Google may separately process information in accordance with its own Privacy Policy.

4. Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor interactions, and measure advertising performance.

These technologies may include services provided by Google Analytics and Google Ads, where enabled.

You can manage cookies through your browser settings and any cookie preference tools made available on our website.

5. Information Sharing

We may share necessary information with trusted service providers who assist us with website hosting, communications, order processing, shipping, analytics, or advertising.

We may also disclose information when required by applicable law.

We do not sell customer contact details or inquiry information to unrelated third parties.

6. Data Security and Retention

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain relevant business records, resolve disputes, or comply with applicable legal obligations.

7. International Data Transfers

As Crystal Dragon operates from China and serves international customers, information submitted through our website or advertising forms may be processed in China or in other countries where our service providers operate.

We handle international data transfers in accordance with applicable data protection requirements.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing activities.

To submit a privacy-related request, please contact us using the email address below.

9. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

We encourage visitors to review the privacy policies of those websites separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updates will be published on this page with a revised date.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Company: Crystal Dragon
Location: Lianyungang, Jiangsu, China
Email: sales@quartzs99.com
Website: https://quartzs99.com/